[rt-users] Adding CC's from original Email

[Adam Savage]

Hi! 

 

Is there a way to add the CC's of an original email sent to RT to the CC
of the ticket created? 

 

For example I send an email from my outlook client to
rtqueue at mycompany.com and I cc a couple people in this same email.. I'd
like these people to be added to the CC of the ticket. Is this possible?


 

Thank you,

 

-Adam

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