[rt-users] Slow Load time for Query Builder

Ole Craig ocraig at stillsecure.com
Mon Sep 17 16:03:18 EDT 2007


On Mon, 2007-09-17 at 15:58 -0400, Adam Savage wrote:
> Hi Ole - here is my configuration
> 
> Everyone   Current rights
>                         CommentOnTicket
>                       CreateTicket
>                       ReplyToTicket
>  
> Privileged   Current rights
>                         No rights granted. 
> 
> Unprivileged   Current rights
>                         No rights granted. 
> 
> And then the individual groups are assigned rights etc etc.

Adam -
    Hm. Might be worthwhile to make sure that this is the case for each
defined queue as well as globally.

    What RT version are you running, and with which DB engine?


-- 
/Ole Craig
Security Engineer
Team lead, customer support

ocraig at stillsecure.com
303-381-3802 main support line
303-381-3824 my voicemail
303-381-3880 fax

www.stillsecure.com



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