[rt-users] Slow Load time for Query Builder

Adam Savage Adam_Savage at skillsoft.com
Mon Sep 17 16:05:07 EDT 2007


I'm running 3.6.3 and the engine for my Mysql Tables is InnoDB

-----Original Message-----
From: Ole Craig [mailto:ocraig at stillsecure.com] 
Sent: Monday, September 17, 2007 4:03 PM
To: Adam Savage
Cc: RT-Users
Subject: RE: [rt-users] Slow Load time for Query Builder

On Mon, 2007-09-17 at 15:58 -0400, Adam Savage wrote:
> Hi Ole - here is my configuration
> 
> Everyone   Current rights
>                         CommentOnTicket
>                       CreateTicket
>                       ReplyToTicket
>  
> Privileged   Current rights
>                         No rights granted. 
> 
> Unprivileged   Current rights
>                         No rights granted. 
> 
> And then the individual groups are assigned rights etc etc.

Adam -
    Hm. Might be worthwhile to make sure that this is the case for each
defined queue as well as globally.

    What RT version are you running, and with which DB engine?


-- 
/Ole Craig
Security Engineer
Team lead, customer support

ocraig at stillsecure.com
303-381-3802 main support line
303-381-3824 my voicemail
303-381-3880 fax

www.stillsecure.com




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