[rt-users] Queue list on Comment/Reply page

[Mathew Snyder]

Callbacks confuse me.  I wish they were easier to manage and make sense of.

I'll try your approach.  Thanks.

Keep up with me and what I'm up to: http://theillien.blogspot.com


Roy El-Hames wrote:
> Sorry Mathew you are absolutely right, I so used to my customised
> version that I forgot what is out of the box, I am not sure why the RT
> folks left it out.
> You can add the queue either using call backs (though not sure how to do
> this - If you get a working call back please tell me how these are
> done), Or you can easily add the Queue list by modifying
> Ticket/Update.html adding:
> <tr><td align=right><&|/l&>Queue</&>:</td><td><& /Elements/SelectQueue,
> Name => "Queue", Default =>$TicketObj->QueueObj->Id &> </td></tr>
> 
> Regards;
> Roy
> 
> 
> Mathew Snyder wrote:
>> Also, as the admin I have SuperUser rights so permissions shouldn't be
>> the issue.
>>
>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>
>>
>> Raed El-Hames wrote:
>>  
>>> It should already be there -the row between Status and update type .. or
>>> am I mis-understanding your question
>>> I am guessing you have permission problems which also relates to your
>>> Child tickets problem
>>> Roy
>>> ----- Original Message ----- From: "Mathew Snyder" <theillien at yahoo.com>
>>> To: "RT Users" <rt-users at lists.bestpractical.com>
>>> Sent: Monday, September 17, 2007 7:20 PM
>>> Subject: [rt-users] Queue list on Comment/Reply page
>>>
>>>
>>>    
>>>> How hard would it be to add a drop down list of all of the queues to
>>>> the
>>>> Comment/Reply page?
>>>>
>>>> -- 
>>>> Keep up with me and what I'm up to: http://theillien.blogspot.com
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> 
>