[rt-users] Custom reports

Fernando Fugita fugita at usp.br
Fri Sep 21 16:04:52 EDT 2007

Thank you, I will try the solutions.


Sean wrote:
> All,
> I implemented the attached report generator, and it works great with one exception.
> I would like to be able to see which tickets do not have a value in that custom field. Meaning, the page shows a count of how many tickets have value x, and value y in that custom field, I would like an additional count of how many have not set something in that custom field and after a few hours, I still cant figure out how to do it so I thought I would ask. I have reattched the file for convienience.

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