[rt-users] Custom reports

[Fernando Fugita]

Thank you, I will try the solutions.

Regards,
Fernando.

Sean wrote:
> All,
>
> I implemented the attached report generator, and it works great with one exception.
> I would like to be able to see which tickets do not have a value in that custom field. Meaning, the page shows a count of how many tickets have value x, and value y in that custom field, I would like an additional count of how many have not set something in that custom field and after a few hours, I still cant figure out how to do it so I thought I would ask. I have reattched the file for convienience.
>
>