[rt-users] Seeking users of RT's "Rights Delegation"

[Kenneth Crocker]

Jesse,


	Although we do grant that right to our "Queue Admins", they really 
never use it. We do not assign rights to individual users. We grant 
rights to groups and therefore anyone in that group has the same rights 
as anyone else, therefore there is no need to delegate. The same goes 
for roles. We do grant some global rights to certain roles and groups 
(like our Queue-Admin group ie. "SeeConfig", "SeeGroup"), but by and 
large most rights are granted to roles and groups on a queue-by-queue 
basis, especially for roles. The only privilege granted to an individual 
is the "SuperUser" right, which is granted to the individuals that act 
as "System Admins" for RT. They are the ones that create/configure 
Queues and groups initially, letting the Queue Admins take over once 
everything has been set up. So, we don't really need that privilege.

Kenn
LBNL

On 9/22/2007 1:11 PM, Mathew wrote:
> We don't currently use it but, it is a major part of a work flow
> overhaul we are currently developing.
> 
> Keep up with my goings on at http://theillien.blogspot.com
> 
> Jesse Vincent wrote:
>> As far as I know, _nobody_ uses this feature of RT. If nobody speaks up
>> and tells me otherwise, the feature may be removed from a future version
>> of RT.
>>
>> So. Do you use Delegation? If so, what sort of process makes it useful
>> for you?
>>
>>
>> Best,
>> Jesse
>>
>>
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