[rt-users] Re: Cannot add members to groups...

[Kenneth Crocker]

Dummy cerberus,


	What are you trying to do? By and large, privileges are reserved for 
privileged users, therefore an un-privileged user cannot be granted 
rights nor added to a group that has rights. They are already in a group 
called "Unprivileged Users" and some rights can be granted to them 
globally or on a queue basis, like creating tickets, seeing tickets in a 
queue, etc. as far as configuration is concerned, try granting that 
right to a select few "privileged users", perhaps a group of specific 
users on a global basis. Hope this helps.


Kenn
LBNL

On 9/24/2007 3:48 AM, Dummy cerberus wrote:
> Sorry,
> 
> I found out that only privileged users can be made members of my
> custom groups... but I don't want privileged users to be able to
> Configure the system... can I disable access to "Configure" menu?
> 
> Best regards,
> 
> M.A.
> 
> On 9/24/07, Dummy cerberus <dummycerberus at gmail.com> wrote:
>> Hello,
>>
>> I-m using RT 3.6.4 with LDAP authentication and information against
>> Active Directory... the problem I found is that, when I go to
>> Config->Groups->Members, I cannot select users to add to the group...
>> I can only select two users: "root" (from DB) and "user1" (from
>> LDAP)... "user1" was marked as "privileged"... but the other users
>> from LDAP which are not privileged cannot be selected...
>>
>> Best regards,
>>
>> M.A.
>>
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