[rt-users] Trouble with rt-mailgate

[Eric Hunter]

Just about everything is working.  However when sending mail that should 
be processed, it just gets queued with exited with EX_TEMPF.

Running it from the command line results in:

cat sample.txt | /etc/smrsh/rt-mailgate --queue general --action 
correspond --url http://...
RT server error.

The RT server which handled your email did not behave as expected. It
said:

Can't locate object method "tmp_recycling" via package "MIME::Parser" at 
/home/httpd/html/rt/lib/RT/EmailParser.pm line 618.

Stack:
   [/home/httpd/html/rt/lib/RT/EmailParser.pm:618]
   [/home/httpd/html/rt/lib/RT/EmailParser.pm:227]
   [/home/httpd/html/rt/lib/RT/EmailParser.pm:179]
   [/home/httpd/html/rt/lib/RT/EmailParser.pm:139]
   [/home/httpd/html/rt/lib/RT/Interface/Email.pm:549]
   [/home/httpd/html/rt/share/html/REST/1.0/NoAuth/mail-gateway:61]

Any suggestions?


  Eric