[rt-users] Unprivileged user passwords
craig at dashsystems.com
Thu Sep 27 12:48:05 EDT 2007
Currently running v3.6.3 on FC7, yum installation - awesome!
Fairly new to RT and am trying to wrap my head around the best way to setup
a customer support queue (non-privileged users).
>From the wiki I have it setup and working great, I also added the
AutoReplyPassword template so requestors will be able to use the SelfService
web interface. This leads me to my question.
Is there a way for these users to manage, reset or request their password if
they lose it?
And one unrelated question - Is there a way to email a copy of an entire
ticket (documentation for review meetings, etc)?
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