[rt-users] LDAP

[andrew fay]

Hi Mike,

I was trying to get in to the irc room but my workplace's firewall is preventing this at the moment so until I can get access into the router I cannot do that at the moment unfortunatly!

I am pretty much following the guide for new installs half way down the page - 

==========================================================

1. Copy the code from LdapUserLocalOverlay into [=${RTHOME}/local/lib/RT/User_Local.pm] (if it doesn't exist, create it)




2. Copy the config settings from LdapSiteConfigSettings into [=${RTHOME}/etc/RT_SiteConfig.pm] (I'd put it at the end, but it shouldn't matter)




Note Active Directory users should use LdapSiteConfigSettingsForActiveDirectory as a template.




3. Customize the configuration settings; pay careful attention to LdapAttrMap, which is a hash reference to map RT's attributes to the appropriate fields of your LDAP schema. *It's very unlikely that the LdapAttrMap shown in LdapSiteConfigSettings will work for you without customization! In particular, ActiveDirectory users should map:*



Name => 'sAMAccountName'
=================================================================

I have used 
LdapSiteConfigSettingsForActiveDirectory for my settings in RT_SiteConfig.pmas for the log file :

I installed RT via the Synaotic package manager as I am learning to use linux as I go,

What is the excat line I need to put in RT_SiteConfig.pm for the log ?

I never had a LogToFileNamed variable in there to begin with for some reason ?

Cheers,

Andy


> Date: Thu, 3 Apr 2008 11:17:06 +0100
> From: mike.peachey at jennic.com
> To: andrew.fay at hotmail.co.uk; rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] LDAP
> 
> andrew fay wrote:
> > hello,
> > 
> > I am running ubuntu 7.10 with RT 3.6.4 with a mysql database and postfix,
> > 
> > I am trying to allow for LDAP authentication with our windows 2000 
> > server that has active directory on it,
> > 
> > I have followed this guide :
> > http://wiki.bestpractical.com/view/LDAP
> > 
> > from new installations, but I am getting nothing,
> > 
> > Any ideas?
> 
> Which method of the three are you using?
> 
> > where would I find a log for LDAP ? I can't find any logs for 
> > request-tracker for that matter.. in /var/log/request-tracker3.6 there 
> > are no files and in /var/log/syslog it only has log in info for RT,
> 
> It kinda depends on your distribution.. I generally install RT manually 
> and therefore the logs sit neatly in $RTHOME/var/log/rt.log
> 
> Have you set the LogToFileNamed option in RT_SiteConfig.pm?
> 
> > Any help would be greatly appreciated,
> 
> You're welcome to stop by #rt on irc.perl.org where I'm happy to provide 
> interactive assistance.
> -- 
> Kind Regards,
> 
> __________________________________________________
> 
> Mike Peachey, IT
> Tel: +44 114 281 2655
> Fax: +44 114 281 2951
> Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
> Comp Reg No: 3191371 - Registered In England
> http://www.jennic.com
> __________________________________________________

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