[rt-users] New install (second chance)
Nelson Pereira
npereira at protus.com
Thu Apr 3 11:46:51 EDT 2008
I don't even know what flags to use...?!?
Nelson Pereira
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-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu]
Sent: Thursday, April 03, 2008 11:13 AM
To: Nelson Pereira
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] New install (second chance)
# cat README | grep configure
2 Run the "configure" script.
./configure --help to see the list of options
./configure (with the flags you want)
Nelson Pereira wrote:
>
> Hi,
>
>
>
> Trying this install again but this time with a RHEL4 box.
>
> Downloaded the tar.gz, unpacked, installed all perl modules, testdeps
> all is fine... Then:
>
> Here is the output of ./configure and ./make install
>
> Can someone tell me what my problem is and how to fix it?
>
>
>
>
>
> [root at netnet-ems rt-3.6.6]#
>
> [root at netnet-ems rt-3.6.6]#
>
> [root at netnet-ems rt-3.6.6]# ./configure
>
> checking for a BSD-compatible install... /usr/bin/install -c
>
> checking for gawk... gawk
>
> checking for perl... /usr/bin/perl
>
> checking for chosen layout... RT3
>
> checking if user www exists... not found
>
> checking if user www-data exists... not found
>
> checking if user apache exists... found
>
> checking if group www exists... not found
>
> checking if group www-data exists... not found
>
> checking if group apache exists... found
>
> checking if group rt3 exists... not found
>
> checking if group rt exists... not found
>
> checking if group apache exists... found
>
> checking if database name is valid... yes
>
> configure: creating ./config.status
>
> config.status: creating sbin/rt-dump-database
>
> config.status: creating sbin/rt-setup-database
>
> config.status: creating sbin/rt-test-dependencies
>
> config.status: creating bin/mason_handler.fcgi
>
> config.status: creating bin/mason_handler.scgi
>
> config.status: creating bin/standalone_httpd
>
> config.status: creating bin/rt-crontool
>
> config.status: creating bin/rt-mailgate
>
> config.status: creating bin/rt
>
> config.status: creating Makefile
>
> config.status: creating etc/RT_Config.pm
>
> config.status: creating lib/RT.pm
>
> config.status: creating bin/mason_handler.svc
>
> config.status: creating bin/webmux.pl
>
> [root at netnet-ems rt-3.6.6]# make install
>
> mkdir -p //opt/rt3/etc
>
> cp etc/RT_Config.pm //opt/rt3/etc/RT_Config.pm
>
> [ -f //opt/rt3/etc/RT_SiteConfig.pm ] || cp etc/RT_SiteConfig.pm
> //opt/rt3/etc/RT_SiteConfig.pm
>
> chgrp apache //opt/rt3/etc/RT_Config.pm
>
> chown root //opt/rt3/etc/RT_Config.pm
>
> chgrp apache //opt/rt3/etc/RT_SiteConfig.pm
>
> chown root //opt/rt3/etc/RT_SiteConfig.pm
>
> Installed configuration. about to install rt in /opt/rt3
>
> mkdir -p //opt/rt3/var/log
>
> mkdir -p //opt/rt3/var/mason_data
>
> mkdir -p //opt/rt3/var/mason_data/cache
>
> mkdir -p //opt/rt3/var/mason_data/etc
>
> mkdir -p //opt/rt3/var/mason_data/obj
>
> mkdir -p //opt/rt3/var/session_data
>
> mkdir -p //opt/rt3/share/html
>
> mkdir -p //opt/rt3/local/html
>
> mkdir -p //opt/rt3/local/etc
>
> mkdir -p //opt/rt3/local/lib
>
> mkdir -p //opt/rt3/local/po
>
> [ -d //opt/rt3/lib ] || mkdir -p //opt/rt3/lib
>
> cp -rp lib/* //opt/rt3/lib
>
> mkdir -p //opt/rt3/etc
>
> cp -rp \
>
> etc/acl.* \
>
> etc/initialdata \
>
> etc/schema.* \
>
> //opt/rt3/etc
>
> mkdir -p //opt/rt3/bin
>
> chmod +x bin/rt-mailgate \
>
> bin/rt-crontool
>
> cp -rp \
>
> bin/rt-mailgate \
>
> bin/mason_handler.fcgi \
>
> bin/mason_handler.scgi \
>
> bin/standalone_httpd \
>
> bin/mason_handler.svc \
>
> bin/rt \
>
> bin/webmux.pl \
>
> bin/rt-crontool \
>
> //opt/rt3/bin
>
> mkdir -p //opt/rt3/sbin
>
> chmod +x \
>
> sbin/rt-dump-database \
>
> sbin/rt-setup-database \
>
> sbin/rt-test-dependencies
>
> cp -rp \
>
> sbin/rt-dump-database \
>
> sbin/rt-setup-database \
>
> sbin/rt-test-dependencies \
>
> //opt/rt3/sbin
>
> [ -d //opt/rt3/share/html ] || mkdir -p //opt/rt3/share/html
>
> cp -rp ./html/* //opt/rt3/share/html
>
> cp -rp ./local/html/* //opt/rt3/local/html
>
> cp: cannot stat `./local/html/*': No such file or directory
>
> make: [local-install] Error 1 (ignored)
>
> cp -rp ./local/po/* //opt/rt3/local/po
>
> cp: cannot stat `./local/po/*': No such file or directory
>
> make: [local-install] Error 1 (ignored)
>
> cp -rp ./local/etc/* //opt/rt3/local/etc
>
> cp: cannot stat `./local/etc/*': No such file or directory
>
> make: [local-install] Error 1 (ignored)
>
> # RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a
dir
>
> [ -f //opt/rt3/share/doc ] && rm //opt/rt3/share/doc
>
> make: [doc-install] Error 1 (ignored)
>
> [ -d //opt/rt3/share/doc ] || mkdir -p //opt/rt3/share/doc
>
> cp -rp ./README //opt/rt3/share/doc
>
> # Make the libraries readable
>
> chmod 0755 //opt/rt3
>
> chown -R root //opt/rt3/lib
>
> chgrp -R bin //opt/rt3/lib
>
> chmod -R u+rwX,go-w,go+rX //opt/rt3/lib
>
> chmod 0755 //opt/rt3/bin
>
> chmod 0755 //opt/rt3/bin
>
> chmod 0755 //opt/rt3/etc
>
> chmod 0500 //opt/rt3/etc/*
>
> #TODO: the config file should probably be able to have its
>
> # owner set separately from the binaries.
>
> chown -R root //opt/rt3/etc
>
> chgrp -R apache //opt/rt3/etc
>
> chmod 0550 //opt/rt3/etc/RT_Config.pm
>
> chmod 0550 //opt/rt3/etc/RT_SiteConfig.pm
>
> # Make the interfaces executable
>
> chown root //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>
> chgrp apache //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>
> chmod 0755 //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>
> # Make the web ui readable by all.
>
> chmod -R u+rwX,go-w,go+rX //opt/rt3/share/html \
>
> //opt/rt3/local/html \
>
> //opt/rt3/local/po
>
> chown -R root //opt/rt3/share/html \
>
> //opt/rt3/local/html
>
> chgrp -R bin //opt/rt3/share/html \
>
> //opt/rt3/local/html
>
> # Make the web ui's data dir writable
>
> chmod 0770 //opt/rt3/var/mason_data \
>
> //opt/rt3/var/session_data
>
> chown -R apache //opt/rt3/var/mason_data \
>
> //opt/rt3/var/session_data
>
> chgrp -R apache //opt/rt3/var/mason_data \
>
> //opt/rt3/var/session_data
>
> Congratulations. RT has been installed.
>
>
>
>
>
> You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.
>
>
>
> (You will definitely need to set RT's database password in
>
> /opt/rt3/etc/RT_SiteConfig.pm before continuing. Not doing so could be
>
> very dangerous. Note that you do not have to manually add a
>
> database user or set up a database for RT. These actions will be
>
> taken care of in the next step.)
>
>
>
> After that, you need to initialize RT's database by running
>
> 'make initialize-database'
>
> [root at netnet-ems rt-3.6.6]# make initialize-database
>
> /usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba
> root --prompt-for-dba-password
>
> In order to create or update your RT database,this script needs to
> connect to your mysql instance on localhost as root.
>
> Please specify that user's database password below. If the user has no
> database
>
> password, just press return.
>
>
>
> Password:
>
> Now creating a database for RT.
>
> Creating mysql database rt3.
>
> Now populating database schema.
>
> Creating database schema.
>
> Transactions not supported by database at
> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DBI.pm line
> 1668, <SCHEMA> line 463.
>
> make: *** [initialize-database] Error 2
>
> [root at netnet-ems rt-3.6.6]#
>
>
>
>
>
> *Nelson Pereira*
> Senior Network Administrator
>
> Protus IP Solutions Inc.
> npereira at protus.com <mailto:npereira at protus.com>
> phone: 613.733.0000 ext.528
> MyFax: 613.822.5083
> www.myfax.com <http://www.myfax.com>
>
> Refer your friends and colleagues to MyFax!
> Click here for more information.
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>
>
>
> www.MyFax.com <http://www.myfax.com>
>
>
>
>
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