[rt-users] New install (second chance)
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Thu Apr 3 11:55:02 EDT 2008
my configure was:
./configure --prefix=/usr/local/rt3 --with-web-user=apache
--with-web-group=apache --with-db-rt-pass=xxxxxxxxx --with-mysql
That installs in /usr/local/rt3, that apache is the user and group that
runs my webserver, specifies the password that rt_user connects to the
database with, using mysql.
A full list of options is available with ./configure --help
Nelson Pereira wrote:
> I don't even know what flags to use...?!?
>
>
>
> Nelson Pereira
>
> Refer your friends and colleagues to MyFax!
> Click here for more information. www.MyFax.com
>
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu]
> Sent: Thursday, April 03, 2008 11:13 AM
> To: Nelson Pereira
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] New install (second chance)
>
> # cat README | grep configure
> 2 Run the "configure" script.
> ./configure --help to see the list of options
> ./configure (with the flags you want)
>
>
> Nelson Pereira wrote:
>
>> Hi,
>>
>>
>>
>> Trying this install again but this time with a RHEL4 box.
>>
>> Downloaded the tar.gz, unpacked, installed all perl modules, testdeps
>> all is fine... Then:
>>
>> Here is the output of ./configure and ./make install
>>
>> Can someone tell me what my problem is and how to fix it?
>>
>>
>>
>>
>>
>> [root at netnet-ems rt-3.6.6]#
>>
>> [root at netnet-ems rt-3.6.6]#
>>
>> [root at netnet-ems rt-3.6.6]# ./configure
>>
>> checking for a BSD-compatible install... /usr/bin/install -c
>>
>> checking for gawk... gawk
>>
>> checking for perl... /usr/bin/perl
>>
>> checking for chosen layout... RT3
>>
>> checking if user www exists... not found
>>
>> checking if user www-data exists... not found
>>
>> checking if user apache exists... found
>>
>> checking if group www exists... not found
>>
>> checking if group www-data exists... not found
>>
>> checking if group apache exists... found
>>
>> checking if group rt3 exists... not found
>>
>> checking if group rt exists... not found
>>
>> checking if group apache exists... found
>>
>> checking if database name is valid... yes
>>
>> configure: creating ./config.status
>>
>> config.status: creating sbin/rt-dump-database
>>
>> config.status: creating sbin/rt-setup-database
>>
>> config.status: creating sbin/rt-test-dependencies
>>
>> config.status: creating bin/mason_handler.fcgi
>>
>> config.status: creating bin/mason_handler.scgi
>>
>> config.status: creating bin/standalone_httpd
>>
>> config.status: creating bin/rt-crontool
>>
>> config.status: creating bin/rt-mailgate
>>
>> config.status: creating bin/rt
>>
>> config.status: creating Makefile
>>
>> config.status: creating etc/RT_Config.pm
>>
>> config.status: creating lib/RT.pm
>>
>> config.status: creating bin/mason_handler.svc
>>
>> config.status: creating bin/webmux.pl
>>
>> [root at netnet-ems rt-3.6.6]# make install
>>
>> mkdir -p //opt/rt3/etc
>>
>> cp etc/RT_Config.pm //opt/rt3/etc/RT_Config.pm
>>
>> [ -f //opt/rt3/etc/RT_SiteConfig.pm ] || cp etc/RT_SiteConfig.pm
>> //opt/rt3/etc/RT_SiteConfig.pm
>>
>> chgrp apache //opt/rt3/etc/RT_Config.pm
>>
>> chown root //opt/rt3/etc/RT_Config.pm
>>
>> chgrp apache //opt/rt3/etc/RT_SiteConfig.pm
>>
>> chown root //opt/rt3/etc/RT_SiteConfig.pm
>>
>> Installed configuration. about to install rt in /opt/rt3
>>
>> mkdir -p //opt/rt3/var/log
>>
>> mkdir -p //opt/rt3/var/mason_data
>>
>> mkdir -p //opt/rt3/var/mason_data/cache
>>
>> mkdir -p //opt/rt3/var/mason_data/etc
>>
>> mkdir -p //opt/rt3/var/mason_data/obj
>>
>> mkdir -p //opt/rt3/var/session_data
>>
>> mkdir -p //opt/rt3/share/html
>>
>> mkdir -p //opt/rt3/local/html
>>
>> mkdir -p //opt/rt3/local/etc
>>
>> mkdir -p //opt/rt3/local/lib
>>
>> mkdir -p //opt/rt3/local/po
>>
>> [ -d //opt/rt3/lib ] || mkdir -p //opt/rt3/lib
>>
>> cp -rp lib/* //opt/rt3/lib
>>
>> mkdir -p //opt/rt3/etc
>>
>> cp -rp \
>>
>> etc/acl.* \
>>
>> etc/initialdata \
>>
>> etc/schema.* \
>>
>> //opt/rt3/etc
>>
>> mkdir -p //opt/rt3/bin
>>
>> chmod +x bin/rt-mailgate \
>>
>> bin/rt-crontool
>>
>> cp -rp \
>>
>> bin/rt-mailgate \
>>
>> bin/mason_handler.fcgi \
>>
>> bin/mason_handler.scgi \
>>
>> bin/standalone_httpd \
>>
>> bin/mason_handler.svc \
>>
>> bin/rt \
>>
>> bin/webmux.pl \
>>
>> bin/rt-crontool \
>>
>> //opt/rt3/bin
>>
>> mkdir -p //opt/rt3/sbin
>>
>> chmod +x \
>>
>> sbin/rt-dump-database \
>>
>> sbin/rt-setup-database \
>>
>> sbin/rt-test-dependencies
>>
>> cp -rp \
>>
>> sbin/rt-dump-database \
>>
>> sbin/rt-setup-database \
>>
>> sbin/rt-test-dependencies \
>>
>> //opt/rt3/sbin
>>
>> [ -d //opt/rt3/share/html ] || mkdir -p //opt/rt3/share/html
>>
>> cp -rp ./html/* //opt/rt3/share/html
>>
>> cp -rp ./local/html/* //opt/rt3/local/html
>>
>> cp: cannot stat `./local/html/*': No such file or directory
>>
>> make: [local-install] Error 1 (ignored)
>>
>> cp -rp ./local/po/* //opt/rt3/local/po
>>
>> cp: cannot stat `./local/po/*': No such file or directory
>>
>> make: [local-install] Error 1 (ignored)
>>
>> cp -rp ./local/etc/* //opt/rt3/local/etc
>>
>> cp: cannot stat `./local/etc/*': No such file or directory
>>
>> make: [local-install] Error 1 (ignored)
>>
>> # RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a
>>
> dir
>
>> [ -f //opt/rt3/share/doc ] && rm //opt/rt3/share/doc
>>
>> make: [doc-install] Error 1 (ignored)
>>
>> [ -d //opt/rt3/share/doc ] || mkdir -p //opt/rt3/share/doc
>>
>> cp -rp ./README //opt/rt3/share/doc
>>
>> # Make the libraries readable
>>
>> chmod 0755 //opt/rt3
>>
>> chown -R root //opt/rt3/lib
>>
>> chgrp -R bin //opt/rt3/lib
>>
>> chmod -R u+rwX,go-w,go+rX //opt/rt3/lib
>>
>> chmod 0755 //opt/rt3/bin
>>
>> chmod 0755 //opt/rt3/bin
>>
>> chmod 0755 //opt/rt3/etc
>>
>> chmod 0500 //opt/rt3/etc/*
>>
>> #TODO: the config file should probably be able to have its
>>
>> # owner set separately from the binaries.
>>
>> chown -R root //opt/rt3/etc
>>
>> chgrp -R apache //opt/rt3/etc
>>
>> chmod 0550 //opt/rt3/etc/RT_Config.pm
>>
>> chmod 0550 //opt/rt3/etc/RT_SiteConfig.pm
>>
>> # Make the interfaces executable
>>
>> chown root //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>>
>> chgrp apache //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>>
>> chmod 0755 //opt/rt3/bin/webmux.pl //opt/rt3/bin/rt-mailgate
>> //opt/rt3/bin/rt //opt/rt3/bin/rt-crontool
>> //opt/rt3/bin/standalone_httpd //opt/rt3/bin/mason_handler.scgi
>> //opt/rt3/bin/mason_handler.fcgi //opt/rt3/bin/mason_handler.svc
>>
>> # Make the web ui readable by all.
>>
>> chmod -R u+rwX,go-w,go+rX //opt/rt3/share/html \
>>
>> //opt/rt3/local/html \
>>
>> //opt/rt3/local/po
>>
>> chown -R root //opt/rt3/share/html \
>>
>> //opt/rt3/local/html
>>
>> chgrp -R bin //opt/rt3/share/html \
>>
>> //opt/rt3/local/html
>>
>> # Make the web ui's data dir writable
>>
>> chmod 0770 //opt/rt3/var/mason_data \
>>
>> //opt/rt3/var/session_data
>>
>> chown -R apache //opt/rt3/var/mason_data \
>>
>> //opt/rt3/var/session_data
>>
>> chgrp -R apache //opt/rt3/var/mason_data \
>>
>> //opt/rt3/var/session_data
>>
>> Congratulations. RT has been installed.
>>
>>
>>
>>
>>
>> You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.
>>
>>
>>
>> (You will definitely need to set RT's database password in
>>
>> /opt/rt3/etc/RT_SiteConfig.pm before continuing. Not doing so could be
>>
>> very dangerous. Note that you do not have to manually add a
>>
>> database user or set up a database for RT. These actions will be
>>
>> taken care of in the next step.)
>>
>>
>>
>> After that, you need to initialize RT's database by running
>>
>> 'make initialize-database'
>>
>> [root at netnet-ems rt-3.6.6]# make initialize-database
>>
>> /usr/bin/perl //opt/rt3/sbin/rt-setup-database --action init --dba
>> root --prompt-for-dba-password
>>
>> In order to create or update your RT database,this script needs to
>> connect to your mysql instance on localhost as root.
>>
>> Please specify that user's database password below. If the user has no
>>
>
>
>> database
>>
>> password, just press return.
>>
>>
>>
>> Password:
>>
>> Now creating a database for RT.
>>
>> Creating mysql database rt3.
>>
>> Now populating database schema.
>>
>> Creating database schema.
>>
>> Transactions not supported by database at
>> /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DBI.pm line
>> 1668, <SCHEMA> line 463.
>>
>> make: *** [initialize-database] Error 2
>>
>> [root at netnet-ems rt-3.6.6]#
>>
>>
>>
>>
>>
>> *Nelson Pereira*
>> Senior Network Administrator
>>
>> Protus IP Solutions Inc.
>> npereira at protus.com <mailto:npereira at protus.com>
>> phone: 613.733.0000 ext.528
>> MyFax: 613.822.5083
>> www.myfax.com <http://www.myfax.com>
>>
>> Refer your friends and colleagues to MyFax!
>> Click here for more information.
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>>
>>
>>
>> www.MyFax.com <http://www.myfax.com>
>>
>>
>>
>>
>>
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>
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