[rt-users] A hoary goat.

[Rainer Duffner]

Robert Logan schrieb:
> Long time listener 1st time caller ....
>
> A few snippets of advice required please.
>
> Ive just started at a new post and have been tasked to look after the RT 
> system here. Its version 3.1.4 and fairly vanilla in setup.
>
> I intend to take this (2005) system and move it to the latest, with a 
> hardware and OS/Db update as well. Im assuming that the upgrade to 3.6.6 
> (current) will be more or less painless (follow the guide), but I'd like 
> some pointers to making changes thereafter in terms of custom forms for 
> ticket submission (various custom fields) and any caveats anyone has ..
>
> MY RT history is one of installs and very simple setups of v3 RTs (on 
> slackware - so I know how to mess with stuff) and a lot of time with RT2 
> back in the day.
>
> Any pointers will be much appreciated
>   


OS?
DB?
Webserver?
mod_perl?

Clairvoyants not included....


cheers,
Rainer