[rt-users] Global or Queue scrips first?

Jean-Sebastien Morisset jsmoriss at mvlan.net
Tue Apr 8 11:18:52 EDT 2008

On Tue, Apr 08, 2008 at 12:53:52AM +0400, Ruslan Zakirov wrote:
> May be there is different "issue". All scrips are prepared first and
> then committed. Notification action collect recipients of the email
> during prepare when scrips must change data only during commit.
> Close to your situation?

Hm. Maybe.

I have a scrip which extracts info from the e-mail and sets certain
custom fields. It's description in the global scrips is "A. On Create
Extract Custom Field Values with template On Create Extract Values" so
it can run first.

I have another scrip in a queue described as "On Create and Owner is
Nobody, Notify Unix with template Added to Queue". I would expect this
scrip to run second.

The notification template uses some custom fields, which were defined by
the first scrip, but they're not showing up in the notification e-mail.

Is there anything I can do to fix this?

Jean-Sebastien Morisset, Sr. UNIX Administrator <jsmoriss at mvlan.net>

More information about the rt-users mailing list