[rt-users] Global or Queue scrips first?

[Ruslan Zakirov]

May be there is different "issue". All scrips are prepared first and
then committed. Notification action collect recipients of the email
during prepare when scrips must change data only during commit.

Close to your situation?

On Mon, Apr 7, 2008 at 11:41 PM, Jean-Sebastien Morisset
<jsmoriss at mvlan.net> wrote:
> Thanks Ruslan, but all my scrips have descriptions... Here's an example:
>
>  Scrips which apply to all queues
>
>     * On Merge Notify Requestors, Ccs and Owner with template Merged Ticket
>       User Defined Notify Requestors, Ccs and Owner with template Merged Ticket
>     * On Status Change and Status is rejected or deleted, Notify Requestors
>       User Defined Notify Requestors with template Ticket Rejected or Deleted
>     * On Status Change and Status is stalled, Notify Requestors
>       User Defined Notify Requestors with template Status Change
>     * On Resolve Notify Requestors and Ccs with template Resolved
>       On Resolve Notify Requestors and Ccs with template Resolved
>     * On Correspond Notify Requestors, Ccs and Owner with template Correspondence
>       On Correspond Notify Requestors, Ccs and Owner with template Correspondence
>     * On Correspond Notify Other Recipients with template Correspondence
>       On Correspond Notify Other Recipients with template Correspondence
>     * On Correspond Open Tickets with template Blank
>       On Correspond Open Tickets with template Blank
>     * On Owner Change Notify Owner and Requestors with template Owner Change
>       On Owner Change Notify Owner and Requestors with template Owner Change
>     * On ApprovlReq Notify Requestors and Ccs with template Approval Required
>       On ApprovlReq Notify Requestors and Ccs with template Approval Required
>     * On ApprovlReq Create Tickets with template Create Approval
>       On ApprovlReq Create Tickets with template Create Approval
>     * A. On Create Extract Custom Field Values with template On Create Extract Values
>       On Create Extract Custom Field Values with template On Create Extract Values
>     * On Owner Change Auto Cc Last Owner with template Blank
>       On Owner Change User Defined with template Blank
>     * B. On Create Notify Owner with template Added to Queue with Owner
>       On Create Notify Owner with template Added to Queue with Owner
>     * On Status Change from resolved to open, Notify Owner and Requestors
>       User Defined Notify Owner and Requestors with template Re-opened
>
>  Current Scrips
>
>     On Create and Owner is Nobody, Notify Unix with template Added to Queue
>     User Defined Notify Group Unix with template Added to Queue
>
>     On Create from E-mail, Autoreply To Requestors with template Autoreply
>     User Defined Autoreply To Requestors with template Autoreply
>
>     On Owner Change Notify Group Unix with template Owner Change
>     On Owner Change Notify Group Unix with template Owner Change
>
>     On Queue Change Notify Group Unix with template Moved to Queue
>     On Queue Change Notify Group Unix with template Moved to Queue
>
>  As you can see, the global ones are not sorted, even though they have
>  descriptions...
>
>  If this is just a display thing, I don't mind, but I would expect the
>  following execution order:
>
>  Global:
>     * A. On Create Extract Custom Field Values with template On Create Extract Values
>  Queue:
>     On Create and Owner is Nobody, Notify Unix with template Added to Queue
>
>  But in fact the queue scrip appears to get executed first.
>
>  Thanks,
>  js.
>
>
>
>  On Mon, Apr 07, 2008 at 11:34:24PM +0400, Ruslan Zakirov wrote:
>  > All are sorted by description, however descriptions of many (may be
>  > all) default scrips are not defined and those are executed first on
>  > mysql and last on Pg, Oracle. Difference caused by difference in
>  > treating NULL values. In 3.8 upgrade scripts we have code that
>  > auto-generate descriptions for all scrips which have it undefined. You
>  > can steal it from etc/upgrade in our svn repo.
>  >
>  > On Mon, Apr 7, 2008 at 9:09 PM, Jean-Sebastien Morisset
>  > <jsmoriss at mvlan.net> wrote:
>  >> Which are executed first, the Global or Queue scrips in v3.6.6? Is there
>  >>  a way to control which ones go first? I know the description is used to
>  >>  sort the scrips, but I have some queue scrips which seem to run before
>  >>  some globals (which should come first if/when sorted).
>  >>
>  >>  Thanks!
>  >>  js.
>  >>  --
>  >>  Jean-Sebastien Morisset, Sr. UNIX Administrator <jsmoriss at mvlan.net>
>  >>  _______________________________________________
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>  >>
>  >
>  >
>  >
>  > --
>  > Best regards, Ruslan.
>  >
>
>  --
>
>
> Jean-Sebastien Morisset, Sr. UNIX Administrator <jsmoriss at mvlan.net>
>  _______________________________________________
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>
>  Community help: http://wiki.bestpractical.com
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>
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-- 
Best regards, Ruslan.