[rt-users] Intergration with LDAP

[Chaim Rieger]

Nelson Pereira wrote:
> I want to know if RT has the ability to lookup a user in Active
> Directory to allow the user to login to RT using his Active Directory
> Username/Password....
>   
as far as i know (and somebody out there correct me if i am wrong)
users must be in the RT db, (see note 1) passwords are matched against 
AD/LDAP and are not stored locally.
Note 1; this is easy to get around, have all your users send an email to 
RT, which will then create usernames for them, then map these usernames 
to the proper mappings in AD.