[rt-users] Intergration with LDAP

Mike Peachey mike.peachey at jennic.com
Tue Apr 8 11:30:30 EDT 2008

Chaim Rieger wrote:
> Nelson Pereira wrote:
>> I want to know if RT has the ability to lookup a user in Active
>> Directory to allow the user to login to RT using his Active Directory
>> Username/Password....
> as far as i know (and somebody out there correct me if i am wrong)
> users must be in the RT db, (see note 1) passwords are matched against 
> AD/LDAP and are not stored locally.
> Note 1; this is easy to get around, have all your users send an email to 
> RT, which will then create usernames for them, then map these usernames 
> to the proper mappings in AD.

As per the links pasted before.. this is all covered.

Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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