[rt-users] problem with LDAP authentication after upgrading

Mike Peachey mike.peachey at jennic.com
Wed Apr 9 07:32:31 EDT 2008

Sebastian Reitenbach wrote:
> I installed a fresh version on a new host, 
> I ran configure 
> I copied the old RT_SiteConfig.pm file to the new host

> however, when I try to login, it is not possible, and I see the following in the logs:

You don't say whether you have actually applied the User_Local.pm 
overlay and the relevant Auth Callback that you originally installed to 
get LDAP working in the first place.

I would start there.

Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

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