[rt-users] problem with LDAP authentication after upgrading

Sebastian Reitenbach sebastia at l00-bugdead-prods.de
Thu Apr 10 04:57:24 EDT 2008


mike.peachey at jennic.com wrote: 
> Sebastian Reitenbach wrote:
> > I installed a fresh version on a new host, 
> > I ran configure 
> > I copied the old RT_SiteConfig.pm file to the new host
> 
> > however, when I try to login, it is not possible, and I see the 
following in the logs:
> 
> You don't say whether you have actually applied the User_Local.pm 
> overlay and the relevant Auth Callback that you originally installed to 
> get LDAP working in the first place.
> 
> I would start there.
That was the hint I needed. For some reason, my installation documentation 
was missing this part about the User_Local.pm file. Just copied it over from 
the old installation and the new one began to work as expected.

thanks a lot
Sebastian


> 
> -- 
> Kind Regards,
> 
> __________________________________________________
> 
> Mike Peachey, IT
> Tel: +44 114 281 2655
> Fax: +44 114 281 2951
> Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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