[rt-users] About ticket # formating

Nelson Pereira npereira at protus.com
Wed Apr 9 07:44:25 EDT 2008

Have you found a way to do it?




Nelson Pereira


From: Sharlon Carty [mailto:scarty at gmail.com] 
Sent: Tuesday, April 08, 2008 6:39 PM
To: Nelson Pereira; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] About ticket # formating


I've been wanting that too. 



From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nelson
Sent: Tuesday, April 08, 2008 7:32 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] About ticket # formating




Is it possible to have the ticket number formatted as [date99xxxxxx] x
being the sequence prepended with 0's?

If so, how do I do this?





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