[rt-users] About ticket # formating

Nelson Pereira npereira at protus.com
Wed Apr 9 07:44:25 EDT 2008


Have you found a way to do it?

 

Regards,

 

Nelson Pereira

________________________________

From: Sharlon Carty [mailto:scarty at gmail.com] 
Sent: Tuesday, April 08, 2008 6:39 PM
To: Nelson Pereira; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] About ticket # formating

 

I've been wanting that too. 

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nelson
Pereira
Sent: Tuesday, April 08, 2008 7:32 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] About ticket # formating

 

Hi,

 

Is it possible to have the ticket number formatted as [date99xxxxxx] x
being the sequence prepended with 0's?

If so, how do I do this?

 

Thanks

 

Nelson

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080409/0f86bf45/attachment.htm>


More information about the rt-users mailing list