[rt-users] Problem, cannot restart HTTPD

Nelson Pereira npereira at protus.com
Tue Apr 8 08:58:58 EDT 2008



Did something and not sure what...:


[Tue Apr 08 09:00:00 2008] [error] \nRT couldn't load RT config file
/opt/rt3/etc/RT_SiteConfig.pm as:\n    user: root \n    group:
root\n\nThe file is owned by user root and group apache.  \n\nThis
usually means that the user/group your webserver is running\nas cannot
read the file.  Be careful not to make the permissions\non this file too
liberal, because it contains database passwords.\nYou may need to put
the webserver user in the appropriate group\n(apache) or change
permissions be able to run succesfully.\n\nUndefined subroutine &RT::loc
called at /opt/rt3/etc/RT_SiteConfig.pm line 24.\nCompilation failed in
require at /opt/rt3/lib/RT.pm line 152.\nBEGIN failed--compilation
aborted at /opt/rt3/bin/webmux.pl line 78.\nCompilation failed in
require at (eval 2) line 1.\n

[Tue Apr 08 09:00:00 2008] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server netnet-ems.protus.org:0, exiting...


The RT_* files are set as root:apache and the permission is set to 500


What do I need to do to get this file to run?



Nelson Pereira 
Senior Network Administrator 

Protus IP Solutions Inc. 
npereira at protus.com 
phone: 613.733.0000 ext.528 
MyFax: 613.822.5083 

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Click here for more information.



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