[rt-users] Question on setting up a search

Nelson Pereira npereira at protus.com
Fri Apr 11 15:44:02 EDT 2008

Looking through the RT Essentials book and can't find an explanation on
how to make a search based on specific Custom fields.


Can someone explain the formatting?






Nelson Pereira 
Senior Network Administrator 

Protus IP Solutions Inc. 
npereira at protus.com 
phone: 613.733.0000 ext.528 
MyFax: 613.822.5083 

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