[rt-users] Default Queue???

Tim Gustafson tjg at soe.ucsc.edu
Mon Apr 14 13:21:07 EDT 2008


Yes, there is a drop-down.  I'm asking how to change the default selected
item in that drop-down. 

Tim Gustafson
SOE Webmaster
UC Santa Cruz
tjg at soe.ucsc.edu
(831) 459-5354


-----Original Message-----
From: Kenneth Crocker [mailto:KFCrocker at lbl.gov] 
Sent: Monday, April 14, 2008 9:42 AM
To: Tim Gustafson
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Default Queue???

Tim,


	There should be a drop-down that displays the Queue's available to
the 
current user. It is usually in alphabetical order. There may be a way to 
change that, but I don't know of it.


Kenn
LBNL

On 4/11/2008 4:37 PM, Tim Gustafson wrote:
> Hello everyone!
> 
> Please forgive the potentially silly question, but I've Google this and
> haven't been able to come up with anything.
> 
> Where the heck do you set the default queue for new tickets when users
click
> the "New ticket in" button at the top of the screen?
> 
> Tim Gustafson
> SOE Webmaster
> UC Santa Cruz
> tjg at soe.ucsc.edu
> (831) 459-5354
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 




More information about the rt-users mailing list