[rt-users] Default Queue???

[Drew Barnes]

On our system, our lowercase queues appear first, then capitalized.  I 
just named queues accordingly.


Tim Gustafson wrote:
> Yes, there is a drop-down.  I'm asking how to change the default selected
> item in that drop-down. 
>
> Tim Gustafson
> SOE Webmaster
> UC Santa Cruz
> tjg at soe.ucsc.edu
> (831) 459-5354
>
>
> -----Original Message-----
> From: Kenneth Crocker [mailto:KFCrocker at lbl.gov] 
> Sent: Monday, April 14, 2008 9:42 AM
> To: Tim Gustafson
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Default Queue???
>
> Tim,
>
>
> 	There should be a drop-down that displays the Queue's available to
> the 
> current user. It is usually in alphabetical order. There may be a way to 
> change that, but I don't know of it.
>
>
> Kenn
> LBNL
>
> On 4/11/2008 4:37 PM, Tim Gustafson wrote:
>   
>> Hello everyone!
>>
>> Please forgive the potentially silly question, but I've Google this and
>> haven't been able to come up with anything.
>>
>> Where the heck do you set the default queue for new tickets when users
>>     
> click
>   
>> the "New ticket in" button at the top of the screen?
>>
>> Tim Gustafson
>> SOE Webmaster
>> UC Santa Cruz
>> tjg at soe.ucsc.edu
>> (831) 459-5354
>>
>>
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>>     
>
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