[rt-users] Reminder Field

Candelario, Bill Candelario at zoominfo.com
Mon Apr 14 14:54:48 EDT 2008


Hello,

Is there a way to use the Reminder's field, in RT 3.6, for sending out an email when that particular ticket is due?  I am currently using rt-remind and it will only send out bulk reminders and I would also have to schedule when they are to be sent out.  I was hoping to find something that would check the reminder's field and send out an email if there is a reminder pending.

Thanks,
-Bill
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