[rt-users] Default Queue???

Aaron Sallade asallade at PTSOWA.ORG
Mon Apr 14 15:58:36 EDT 2008


I did not see the spot for default there. Am I missing it?

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org


-----Original Message-----
From: Stephen Turner [mailto:sturner at MIT.EDU] 
Sent: Monday, April 14, 2008 12:49 PM
To: Aaron Sallade; Tim Gustafson; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Default Queue???

At Monday 4/14/2008 03:39 PM, Aaron Sallade wrote:
>In 3.6.6 it is at
>/html/Elements/SelectQueue
>
>I just tried it and it works great.

Be careful - SelectQueue is also used in a few places other than the 
'new ticket' drop down. If you only want to change the default in the 
'new ticket' drop down you should probably be looking at 
Elements/SelectNewTicketQueue .

Steve 




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