At Monday 4/14/2008 03:58 PM, Aaron Sallade wrote: >I did not see the spot for default there. Am I missing it? I think if you do this (in SelectNewTicketQueue), it should work: <& /Elements/SelectQueue, Name => 'Queue', %ARGS, ShowNullOption => 0, ShowAllQueues => 0, Default => nnn &> where nnn is your desired default Steve