[rt-users] Text/plain attachments not showing up inline

Jesse Vincent jesse at bestpractical.com
Tue Apr 15 11:31:14 EDT 2008

On Apr 15, 2008, at 11:02 AM, Dominic Lepiane wrote:
>> -----Original Message-----
>> From: Jesse Vincent [mailto:jesse at bestpractical.com]
>> Sent: Tuesday, April 15, 2008 7:19 AM
>> To: Dominic Lepiane
>> Cc: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Text/plain attachments not showing up inline
>> On Apr 14, 2008, at 3:01 PM, Dominic Lepiane wrote:
>>> Dear RT Users,
>>> I just upgraded from 3.0.11 to 3.6.6 (as per my earlier
>> more panicked
>>> emails about my config issues.  I have that all sorted out and most
>>> everything is fine, just fine.
>>> The one odd problem one of the users has noticed is that some text
>>> attachments are no longer being displayed inline.  Normal email
>>> messages are fine.  They come in something like this:
>> What are the full attachment headers for one of the
>> attachments RT chooses not to display inline?
>> -jesse
> Hi Jesse,
> How can I find these?  When I use the download link, it just shows  
> me the message body and not the message headers.  The only headers I  
> see are inline in the ticket comment and include Subject, Date, To,  
> and From.  That's it.

Click the "Full Headers" link at the top of the history

> - Dominic

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