[rt-users] Text/plain attachments not showing up inline

Dominic Lepiane Dominic.Lepiane at ptgrey.com
Tue Apr 15 11:46:04 EDT 2008


> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Tuesday, April 15, 2008 8:31 AM
> To: Dominic Lepiane
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Text/plain attachments not showing up inline
>
>
> On Apr 15, 2008, at 11:02 AM, Dominic Lepiane wrote:
> >> -----Original Message-----
> >> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> >> Sent: Tuesday, April 15, 2008 7:19 AM
> >> To: Dominic Lepiane
> >> Cc: rt-users at lists.bestpractical.com
> >> Subject: Re: [rt-users] Text/plain attachments not showing
> up inline
> >>
> >>
> >> On Apr 14, 2008, at 3:01 PM, Dominic Lepiane wrote:
> >>> Dear RT Users,
> >>>
> >>> I just upgraded from 3.0.11 to 3.6.6 (as per my earlier
> >> more panicked
> >>> emails about my config issues.  I have that all sorted
> out and most
> >>> everything is fine, just fine.
> >>>
> >>> The one odd problem one of the users has noticed is that
> some text
> >>> attachments are no longer being displayed inline.  Normal email
> >>> messages are fine.  They come in something like this:
> >>>
> >>
> >> What are the full attachment headers for one of the attachments RT
> >> chooses not to display inline?
> >>
> >> -jesse
> >>
> >
> > Hi Jesse,
> >
> > How can I find these?  When I use the download link, it
> just shows me
> > the message body and not the message headers.  The only
> headers I see
> > are inline in the ticket comment and include Subject, Date, To, and
> > From.  That's it.
> >
>
> Click the "Full Headers" link at the top of the history
>
> > TIA
> >
> > - Dominic
> >
>

Here they are, email addresses have been scrubbed to protect the innocent:

X-Originalarrivaltime:          02 Apr 2008 15:37:30.0834 (UTC) FILETIME=[7693DB20:01C894D7]
Resent-Date:    Wed, 2 Apr 2008 08:37:35 -0700 (PDT)
MIME-Version:   1.0
Resent-Message-Id:      <20080402153735.544C11B24D9 at galiano.ptgrey.com>
Content-Type:   multipart/mixed; boundary="----=_NextPart_000_0003_01C8949C.CA134A50"
Received:       from galiano.ptgrey.com (galiano.pointgrey.local [192.168.0.130]) by spruce.ptgrey.com (Postfix) with ESMTP id 76271AC07F for <support-email at spruce.pointgrey.local>; Wed, 2 Apr 2008 08:37:35 -0700 (PDT)
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Received:       from galiano.ptgrey.com (192.168.0.130) by rosser.pointgrey.local (192.168.0.94) with Microsoft SMTP Server id 8.1.263.0; Wed, 2 Apr 2008 08:37:35 -0700
Received:       from vps561961 (199.231.149.124.static.sdf.hosting.com [199.231.149.124]) by galiano.ptgrey.com (Symantec Mail Security) with ESMTP id B06DB102FCB for <support at ptgrey.com>; Wed, 2 Apr 2008 08:37:34 -0700 (PDT)
Received:       from mail pickup service by vps561961 with Microsoft SMTPSVC; Wed, 2 Apr 2008 08:37:30 -0700
Delivered-To:   support-email at spruce.pointgrey.local
Resent-From:    <support at example.com>
X-Auditid:      c0a80082-a977fbb000000a18-dd-47f3a83f6d14
Subject:        RMA Report: Firefly MV S/N 7140913
Return-Path:    <support at example.com>
X-Original-To:  support-email at spruce.pointgrey.local
X-Brightmail-Tracker:   AAAAAA==
Date:   Wed, 2 Apr 2008 08:37:30 -0700
Message-Id:     <VPS561961ZVTN8wocNs00000287 at vps561961>
X-Mimeole:      Produced By Microsoft MimeOLE V6.00.3790.4133
To:     <support at example.com>
From:   <machui at example.net>
Content-Length:         0
Content-Type:   text/plain; charset="iso-8859-1"
Content-Transfer-Encoding:      7bit
X-RT-Original-Encoding:         iso-8859-1
Content-Length:         0
content-type:   text/plain; charset="utf-8"; name="RMA_Firefly MV_7140913.txt"
content-disposition:    attachment; filename="RMA_Firefly MV_7140913.txt"
Content-Transfer-Encoding:      base64
X-RT-Original-Encoding:         ascii
Content-Length:         1937


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