[rt-users] rt-mailgate stopped workng please help

Matthew Simpson msimpson at skynet.com.au
Thu Apr 17 04:40:59 EDT 2008

Hi all,

I'm using Centos 4.5 and use the RT yum repo to install RT 3. Over the 
last week I have noticed this error in the mailog for sendmail:

sendmail[7784]: m3H2xC0A007792: to=|"/etc/smrsh/rt-mailgate --queue 
care-shifts --action correspond --url http://care.domain.com/", 
ctladdr=<care-shifts at care.domain.com> (8/0), delay=04:13:07, 
xdelay=00:00:00, mailer=prog, pri=483216, dsn=4.0.0, stat=Deferred: prog 
mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL

Delivery Fail:

   ----- Transcript of session follows -----
RT server error.

The RT server which handled your email did not behave as expected. It

Can't locate object method "tmp_recycling" via package "MIME::Parser" at /usr/lib/rt/RT/EmailParser.pm line 616.


|"/etc/smrsh/rt-mailgate --queue care-shifts --action correspond --url http://care.mattysimpson.com/"... Deferred: 421 4.4.2 sv2-2.per.domain.com Error: timeout exceeded
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

What has happened? Please help?


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