[rt-users] MySQL Connect errorr

LDB ldbout at gmail.com
Thu Apr 17 09:02:43 EDT 2008

I am receiving the following error when I connect my apache instance  
of RT:

[Thu Apr 17 08:57:46 2008] [error] [client] Connect  
Failed Client does not support authentication protocol requested by  
server; consider upgrading MySQL client\n at /opt/rt3/lib/RT.pm line  

My MySQL version is 5.0.26 on SuSE 9 SP4 using the latest version of  
RT. My /etc/apache2/vhosts.d/rt.conf is ..

    ServerName rt.example.org
    DocumentRoot /opt/rt3/share/html
    ServerAdmin noc at example.org
    LogLevel debug
    ErrorLog /var/log/apache2/rt_error_log
    TransferLog /var/log/apache2/rt_access_log

    AddDefaultCharset UTF-8

    # this line applies to Apache2+mod_perl2 only
    # Below line might be incorrect, I had to use:
    #     PerlModule Apache2::compat
    # mod_perl 2.0.1 from FC4 Linux
    #PerlModule Apache2 Apache::compat

    SetHandler perl-script
    PerlHandler RT::Mason

    Alias /rt "/opt/rt3/share/html"
    PerlModule Apache::DBI
    PerlRequire /opt/rt3/bin/webmux.pl

    <Directory /opt/rt3/share/html>
      AllowOverride All
      Options ExecCGI FollowSymLinks
      <IfModule mod_access.c>
         Order allow,deny
          Allow from all

    <Location /rt>
      RewriteEngine On
      RedirectMatch permanent (.*)/$ $1/index.html

Any ideas??

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