[rt-users] RT not generating email for CCs/AdminCCs

Thierry Thelliez thierry.thelliez.tech at gmail.com
Mon Apr 21 19:26:09 EDT 2008

I must be missing something...I added a simple scrip:

Condition: On Resolve
Action: Notify Other Recipients
Template: Global template: Resolved
Stage: TransactionCreate

And there is still no emails going out for CCs. Do I need special
rights? I played with adding Watcher rights to Everybody and
Unpriviledges but no luck.

Thanks for any help.

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