[rt-users] Failure to Create User

[Emmanuel Nnko]

Dear All,

I have installed the RT 3.6.5 originally using it's database (Pg) for
authentication. Initially it went fine with all the features working.

However, I decided to enable authentication of RT through AD (
tradardc02.tra.go.tz) as shown in the attached RT_SiteConfig file. On
choosing the priority I set AD as the primary choice and 'localhost' -
meaning the RT database for authentication. Now I am getting the following
errors:

x1 - [Tue Apr 22 12:40:23 2008] [crit]: Failed to create user
rm_kagera at tra.go.tz: Co
uld not set user info (/usr/lib/RT/User_Overlay.pm:617)
[Tue Apr 22 12:40:23 2008] [error]: Could not load create a user with the
email
address 'rm_kagera at tra.go.tz' to add as a watcher for ticket 667
(/usr/lib/RT/Ti
cket_Overlay.pm:1424)

x2- [Tue Apr 22 12:51:12 2008] [error]: Invalid type specification in config
tradard
c02.tra.go.tz (/usr/lib/RT/User_Vendor.pm:289)
[Tue Apr 22 12:51:12 2008] [error]: Invalid type specification in config
localho
st (/usr/lib/RT/User_Vendor.pm:289)

Please help to resolve these problems.

With kindest regards,

Emmanuel
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080422/1cb94785/attachment.htm>
-------------- next part --------------
An embedded and charset-unspecified text was scrubbed...
Name: RT_SiteConfig-220408.txt
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080422/1cb94785/attachment.txt>