[rt-users] updating custom field value - permission denied

Gary & Gina Koteras koteras at hotmail.com
Wed Apr 23 08:56:03 EDT 2008


Hello all,
 
    Our users can't update custom field values when they modify a ticket (they can update everything else - subject, status etc). The error comes up:
 

User asked for an unknown update type for custom field Locations for RT::Ticket object #3410 
Could not add new custom field value. Permission Denied 
They do have the group right: AssignCustomFields
 
I'm not sure what I'm missing?
 
gary
 
 
 
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