[rt-users] can users be prevented from editing 'RT at a glance'?

Kenneth Crocker KFCrocker at lbl.gov
Wed Apr 23 15:08:55 EDT 2008


	Not that I know of. I think the design concept was based on the "usual" 
situation of a user cannot do anything on the WebUI unless they are 
privileged, and if they are privileged, why keep them from customizing 
their own home page? What is it you do not want them to see? Maybe there 
is another way.


On 4/23/2008 9:00 AM, Chad Adlawan wrote:
> Hello List,
> I did my homework, found nothing, and sent the same query few days ago - 
> will try once again.
> Is it possible to prevent users from editing or customizing 'RT at a 
> glance' ?
> That's my original question - assuming it can't be done, which script 
> can I edit directly just to remove the "edit" button? The one next to 
> "10 highest priority tickets I own".
> And lastly, which script or database record is the information on 
> default fields to display under "10 highest priority tickets I own" 
> stored on? I'd like to try editing those directly - just need to be 
> pointed to the right place.
> Any help appreciated.
> TIA,
> Chad
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