[rt-users] can users be prevented from editing 'RT at a glance'?
Chris Fabri
fabric at northwestern.edu
Thu Apr 24 12:30:41 EDT 2008
On 4/24/08 1:01 AM, Chad Adlawan wrote:
> Hello Chris,
>
> On Thu, Apr 24, 2008 at 12:23 AM, Chris Fabri <fabric at northwestern.edu
> <mailto:fabric at northwestern.edu>> wrote:
>
>
> This is the "modify self" right, which can be applied on a per group or
> per user basis in the global rights sections respectively. Remove this
> right, and users won't be able to update RT-at-a-Glance, and probably
> some other items related.
>
>
>
> The user I was trying things out with have "/No rights granted/" in all
> Global Group Rights and Global User Rights. My RT installation is an
> almost fresh install that contains no modifications of any kind except 1
> thing: i gave the system group "Everyone" the right to Comment, Create
> and Reply to Tickets, and also SeeQueue for the queue "General".
>
> In short, what I observed is that being able to edit RT-at-a-glance is
> something that comes default to all users even if they have zero rights
> granted in almost all areas except queue specific rights.
>
I would try creating a group, adding these users to that group, and then
setting up the rights there. I have been able to eliminate the ability
to modify at-a-glance by removing the "modify" self" right from the
global group permissions. Perhaps since you have to explicitly remove
that right to override a default. chris
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