[rt-users] updating custom field value - permission denied
Ruslan Zakirov
ruz at bestpractical.com
Wed Apr 23 21:09:57 EDT 2008
On Wed, Apr 23, 2008 at 4:56 PM, Gary & Gina Koteras
<koteras at hotmail.com> wrote:
>
> Hello all,
>
> Our users can't update custom field values when they modify a ticket
> (they can update everything else - subject, status etc). The error comes up:
>
>
>
> User asked for an unknown update type for custom field Locations for
> RT::Ticket object #3410
> Could not add new custom field value. Permission Denied They do have the
> group right: AssignCustomFields
AssignCustomFields is about custom field management and assigning them
to queues. When you want ModifyCustomField right.
>
>
> I'm not sure what I'm missing?
>
> gary
>
>
>
>
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--
Best regards, Ruslan.
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