[rt-users] New Queue is not showing up on RT At A Glance

[Kenneth Marshall]

RT caches the user/groups/access rights only at login time. I
was bitten by this once, myself.

Ken

On Mon, Apr 28, 2008 at 03:27:31PM -0400, John  BORIS wrote:
> Duh!
> 
> Thanks. IS this a browser cache issue? I don't seem to remember having
> to do this. But then again I forget my name at times.
> 
> 
> Thanks again
> 
> John J. Boris, Sr.
> JEN-A-SyS Administrator
> Archdiocese of Philadelphia
> "Remember! That light at the end of the tunnel
> Just might be the headlight of an oncoming train!"
> 
> >>> Kenneth Marshall <ktm at rice.edu> 4/28/2008 3:23 PM >>>
> Try logging out and then back in again.
> 
> Ken
> 
> On Mon, Apr 28, 2008 at 03:18:48PM -0400, John  BORIS wrote:
> > I am running RT 3.6.6.
> > 
> > I added a new queue, added an entry into aliases. I can send email
> to
> > RT and the ticket gets created in the Queue but the queue never shows
> up
> > on the RT at a glance page. It doesn't show up in the section where
> it
> > shows the queues that I am and AdminCc for either. The ticket is
> there ,
> > I have rights to see the queue and I gave everyone rights to see the
> > queue but it still doesn't show up in the RT ata glance page. Any
> ideas
> > why this would happen?
> > 
> > 
> > 
> > John J. Boris, Sr.
> > JEN-A-SyS Administrator
> > "Remember! That light at the end of the tunnel
> > Just might be the headlight of an oncoming train!"
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>