[rt-users] acknowledgement email

Kenneth Crocker KFCrocker at lbl.gov
Fri Aug 1 13:25:54 EDT 2008


Mike,


	Yep. It's an autoreply on create. Not sure what the default RT name is 
since we customize all of our scrips.


Kenn
LBNL

On 8/1/2008 10:06 AM, Mike Zupan wrote:
> Does RT provide a way to send an acknowledgement email when it gets a 
> ticket in via email?
> 
> Thanks
> Mike
> 
> 
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