[rt-users] History for a Ticket not displaying

[Scott T. Hildreth]

Hello all, 

    We are running 3.6.3 (soon moving to 3.8.x).  One of the tickets in
our system is not displaying the history on the Ticket Metadata page,
even the History title doesn't show up.  Other Tickets in the Queue show
the History.  All the transactions are in the db for that ticket #, so
am not sure how the history display got turned off.  Any ideas on how
this could occur?  	


                          Thanks,
                               Scott