[rt-users] History for a Ticket not displaying

[Scott T. Hildreth]

That was it, I saw the segfaults in the error log.  

Thanks Ruslan!


On Sat, 2008-08-02 at 01:50 +0400, Ruslan Zakirov wrote:
> It could be segmentation fault caused be perl and Text::Quoted module.
> Update that module to the latest version available from the CPAN,
> stop/start server. Check that RT server uses new version of the module
> using Web UI -> Configuration -> Tools ->System Configuration. Test
> ticket.
> 
> On Sat, Aug 2, 2008 at 1:35 AM, Scott T. Hildreth
> <shildret at scotth.emsphone.com> wrote:
> > Hello all,
> >
> >    We are running 3.6.3 (soon moving to 3.8.x).  One of the tickets in
> > our system is not displaying the history on the Ticket Metadata page,
> > even the History title doesn't show up.  Other Tickets in the Queue show
> > the History.  All the transactions are in the db for that ticket #, so
> > am not sure how the history display got turned off.  Any ideas on how
> > this could occur?
> >
> >
> >                          Thanks,
> >                               Scott
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>