[rt-users] In 3.8.0, RTFM doesn't always include

[James Downs]

On Aug 5, 2008, at 4:54 PM, Kevin Falcone wrote:
> What version of RTFM?  Have you tried RTFM's trunk which has
> had a few bugfixes for 3.8?  What errors are in your log?

No errors in the log.  RTFM-2.2.1

> You also don't say what kind of RTFM setup you have, or how
> you're including the articles.  I can think of several different ways
> to select an article for inclusion.

I think it's a pretty basic setup.  I've tried the three methods of  
including an article while responding to a ticket: "search, then  
clicking go next to one of them", the "include input" and the  
"dropdown" options.

Thanks for the help..

Cheers,
-j