[rt-users] In 3.8.0, RTFM doesn't always include

[Kevin Falcone]

On Aug 5, 2008, at 8:06 PM, James Downs wrote:

> On Aug 5, 2008, at 4:54 PM, Kevin Falcone wrote:
>> What version of RTFM?  Have you tried RTFM's trunk which has
>> had a few bugfixes for 3.8?  What errors are in your log?
>
> No errors in the log.  RTFM-2.2.1

With no errors of any kind and without a replication recipe,
I can't really debug this.  I'm going to suggest you wait
for the 2.4.0 release candidates or try the trunk of
RTFM from the svn repository which should be turning
into the release candidate after some documentation work.

>> You also don't say what kind of RTFM setup you have, or how
>> you're including the articles.  I can think of several different ways
>> to select an article for inclusion.
>
> I think it's a pretty basic setup.  I've tried the three methods of  
> including an article while responding to a ticket: "search, then  
> clicking go next to one of them", the "include input" and the  
> "dropdown" options.
>
> Thanks for the help..
>
> Cheers,
> -j
>