[rt-users] RT requiring login for every click

Ruslan Zakirov ruz at bestpractical.com
Wed Aug 6 16:43:08 EDT 2008


Good debugging. Could you please share information about modules your
server is using. And as well is it mod_perl or FastCGI?

On Wed, Aug 6, 2008 at 10:39 PM, Mark Hazen <markh at intechgra.com> wrote:
> Thanks Kenneth... I'd read your post some time back about this solution,
> but with 3.8 the session management code has changed quite considerably
> (looks to be a complete rewrite), and the code changes you'd attached no
> longer fit.
>
> I have been adding a bit of debug code, and I believe I've isolated the
> problem. In SetupSessionCookie, %cookies is being populated by a call to
> CGI::Cookie->fetch. Unfortunately, it appears the value is always undef
> for us, no matter the browser.
>
> I'm working up a more complete test, but at this point I'm under the
> impression that it's the fault of CGI::Cookie. I'll post back once I've
> finished external testing on CGI::Cookie.
>
> Regards,
> -mh.
>
>
> -----Original Message-----
> From: Kenneth Crocker [mailto:KFCrocker at lbl.gov]
> Subject: Re: [rt-users] RT requiring login for every click
>
> Mark,
>        We ran into the same problem, only we are on Oracle. Our problem
> turned
> out to be the result of using FireFox and Oracle. Our solution was to
> change the code RT uses to set a session cookie as follows:
> ...
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-- 
Best regards, Ruslan.



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