[rt-users] RT at a Glance HASH ref error during upgrade from 3.4 to 3.8

[Larry Han]

I'm in the process of moving and upgrading our RT server from
rt 3.4.1
mysql 4.0
to
rt 3.8
mysql 5.0

I have followed the steps on the forum and I have the database moved over to mysql 5.0 and everything seems to work including attachments.
I did a mysql dump from the old 4.0 database and then imported the dump into the 5.0 database. Then I applied the 'rt-setup-database --action upgrade' command and then did the mysql schema upgrade.


All tickets seeem to be present in the current database and all attachments look fine. However, I get the following error in the RT at a glance page.

Can't use string ("BQYDAAAAAgQCAAAAAwQDAAAAAgoKTXkg") as a HASH ref while "strict refs" in use at /var/www/tickets01/share/html/Elements/MyRT line 76, line 504.

The RT at a Glance config pages show a similar error.

Searching google for this error message or parts of this error message return nothing. Is there a step that I forgot to do or something that causes this problem? Do I have a misconfigured or incorrect perl package?