[rt-users] RFC: Full ticket view when replying?

[Jesse Vincent]

On Aug 12, 2008, at 8:24 PM, Richard Hartmann wrote:

> Hi all,
>
> yes, it's me again. How useful would others on the list find an option
> that would allow you to show the full ticket while replying
> to/commenting on it?

RT-AjaxyReplyPage in bps svn may be what you want

>
>
> Basically, there are two possibilities:
>
> 1) Add the ticket below the normal text box, sprip & recipient options
> 2) Put the text box in-line as, for example, GMail does
>
>
> I find myself opening the ticket in another tab to cross-reference  
> very
> often so I'd like such a thing, no idea how that could tie into the  
> way
> others work, though.
>
>
> Richard
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