[rt-users] Tags

[Jerrad Pierce]

Currently "tags" in RT refers to the identifying info in the subject,
correct?
What do people think of the utility of "proper" tags in RT? Basically,
I envision them being used to group loosely affiliated tickets, rather than
creating "sub-"queues. Is that too laissez-faire for RT?

-- 
Cambridge Energy Alliance: Save money & the planet
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