[rt-users] More About in 3.8 for Privileged Users

Helmuth Ramirez HelmuthRamirez at compupay.com
Tue Aug 19 17:28:12 EDT 2008


Hi everyone,

I use the RTimportldap script to "sync" my users in RT.  Previously in
3.6 I was able to see the "More About" section on each user, even though
they were privileged by removing some lines in

 /path/to/your/rt/share/html/Ticket/Elements/ShowRequestor 

(per
http://www.gossamer-threads.com/lists/rt/users/62314?search_string=more%
20about;#62314
<http://www.gossamer-threads.com/lists/rt/users/62314?search_string=more
%20about;#62314>  ).  

 

I tried looking for the same thing in 3.8 but can't find it.  Is there a
global way to enable the More About option for all users, not just
unprivileged one?

 

Cheers!

 

Helmuth Ramirez

Sr. Network Administrator

Compupay Inc.

3450 Lakeside Drive

Suite 400

Miramar, FL 33027

tel: 954-874-4999

helmuthramirez at compupay.com

www.compupay.com

 

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