[rt-users] First login not working

Charlie Reddington charlie.reddington at gmail.com
Wed Aug 20 09:41:16 EDT 2008


Hi,

Looking to log into RT for the very first time. I entered root and  
'password' for the user details and it returns 'Your username or  
password is incorrect'.

During the install I did have issues with the init of the database.  
During the make initialize db I got this error. I ran this from the  
source directory.

./sbin/rt-setup-database --action init --dba rtuser --prompt-for-dba- 
password
In order to create or update your RT database, this script needs to  
connect to your  Pg instance on localhost as rtuser
Please specify that user's database password below. If the user has no  
database
password, just press return.

Password:
Working with:
Type:	Pg
Host:	localhost
Name:	rt3
User:	rtuser
DBA:	rtuser
Now creating a Pg database rt3 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs
Couldn't finish 'acl' step.

ERROR: Couldn't run SQL query:
  GRANT USAGE, SELECT, UPDATE ON attachments_id_seq TO rtuser;

ERROR: ERROR:  invalid privilege type USAGE for table

The rtuser should be able to do everything. It does create the  
database. It is owned by rtuser. So that seems to be pretty much good  
to go. But setting the permissions seems to fail.

I'm installing rt 3.8.0
I'm using postgres 8.1.11

Any ideas here?

Thanks,

Charlie





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