[rt-users] rt 3.8.1 home link on interface

[andrew fay]

Also,

When i first hope RT the first page says no found..

if i click approvals which is

http://127.0.0.1/Approvals

then go back to home which is http://127.0.0.1/

I get RT at a glance up.. otherwise i get It Works default apache page.. so i am pretty convinced i should be working in the root directory but have no idea how to get rid of these default apache settings,

thanks,

Andy



From: andrew.fay at hotmail.co.uk
To: ruz at bestpractical.com
Date: Fri, 22 Aug 2008 13:06:46 +0000
CC: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] rt 3.8.1 home link on interface







Hi

I have tried that and all that happens is when i log on to 127.0.0.1/rt it comes up with the login screen with no formatting.. just text

I have noticed when I click links they are 127.0.0.1/search/simple.html etc and they work so possibly I should be working in the root directory but I have somehow set it to use /rt ? somewhere.  I say this because if I try 127.0.0.1/rt/search/simple.html i get page not found

Sorry I am pretty new to this as last time I installed I used ubuntu synaptic package manager to install : )

Thanks,

Andy



> Date: Fri, 22 Aug 2008 17:01:33 +0400
> From: ruz at bestpractical.com
> To: andrew.fay at hotmail.co.uk
> Subject: Re: [rt-users] rt 3.8.1 home link on interface
> CC: rt-users at lists.bestpractical.com
> 
> Set( $WebDomain, 'localhost' );
> Set( $WebPath, '/rt' );
> 
> That's all you need, as far as I can see. Domain is DOMAIN and is not
> domain + path.
> 
> 
> On Fri, Aug 22, 2008 at 4:40 PM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
> > =item C<$WebPath>
> >
> > If you're putting the web ui somewhere other than at the root of
> > your server, you should set C<$WebPath> to the path you'll be
> > serving RT at.
> >
> > C<$WebPath> requires a leading / but no trailing /.
> >
> > In most cases, you should leave C<$WebPath> set to '' (an empty value).
> >
> > =cut
> >
> >
> > On Fri, Aug 22, 2008 at 4:25 PM, andrew fay <andrew.fay at hotmail.co.uk> wrote:
> >> Hi,
> >>
> >> I have tried changing:
> >>
> >> Set( $WebDomain, 'localhost/rt' );
> >>
> >> No effect?
> >>
> >> Thanks,
> >>
> >> Andy
> >>
> >>
> >>
> >> ________________________________
> >>> Date: Fri, 22 Aug 2008 16:18:57 +0400
> >>> From: ruz at bestpractical.com
> >>> To: andrew.fay at hotmail.co.uk
> >>> Subject: Re: [rt-users] rt 3.8.1 home link on interface
> >>> CC: rt-users at lists.bestpractical.com
> >>>
> >>> Web* options in the RT config.
> >>>
> >>> On Fri, Aug 22, 2008 at 4:17 PM, andrew fay <andrew.fay at hotmail.co.uk>
> >>> wrote:
> >>> > Hi,
> >>> >
> >>> > How do I change the home link on the interface to not point at 127.0.0.1
> >>> > ?
> >>> >
> >>> > my RT install is located at 127.0.0.1/rt
> >>> >
> >>> > but 127.0.01 just goes to an apache default page that says : it works
> >>> >
> >>> > thanks in advance,
> >>> >
> >>> > Andy
> >>> >
> >>> > ________________________________
> >>> > Get fish-slapping on Messenger! Play Now
> >>> > _______________________________________________
> >>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>> >
> >>> > Community help: http://wiki.bestpractical.com
> >>> > Commercial support: sales at bestpractical.com
> >>> >
> >>> >
> >>> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> >>> > Buy a copy at http://rtbook.bestpractical.com
> >>> >
> >>>
> >>>
> >>>
> >>> --
> >>> Best regards, Ruslan.
> >>
> >> ________________________________
> >> Get fish-slapping on Messenger! Play Now
> >> _______________________________________________
> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>
> >> Community help: http://wiki.bestpractical.com
> >> Commercial support: sales at bestpractical.com
> >>
> >>
> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> >> Buy a copy at http://rtbook.bestpractical.com
> >>
> >
> >
> >
> > --
> > Best regards, Ruslan.
> >
> 
> 
> 
> -- 
> Best regards, Ruslan.

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